Content type: Thought leadership
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Standing out in the Digital clutter: 4 learnings from Microsoft US social engagement
The Microsoft Customer Experience Center (CXC) is an internal organization that operates social engagement programs on behalf of over 35 core brands across the company, and the social connections that this team drives are key to how we break through the noise.
The Future of Media & Entertainment in the Experience Economy
In the era of digital transformation, the media and entertainment industry is at the epicenter of disruption.
How to conduct and create engaging customer interview videos
In this age of the customer, testimonials rise above the collective noise to drive home your brand’s story in a crowded marketplace.Microsoft Business Applications Summit: Learn how to drive value with new Dynamics 365 releases
Transformation is the topic on everyone’s mind these days, and for many business leaders, it’s a daunting prospect. Many are facing inflexible legacy systems, siloed data sources, and processes running in isolation. And they’re looking for a new approach. They’re looking for solutions that turn one-off interaction into ongoing engagement.
Rebranding the finance team
2019 is the year of the rebrand with Forrester predicting that more businesses will start to focus on emotionally resonant and useful customer experiences
“They” Are Us: Embracing Diversity & Inclusivity
We’re going beyond metrics and embodying our principles.
Shifting strategy: building a relationship sales culture for your team
Learn how to facilitate a strong relationship sales culture for your sales team and lay the foundation for long-term business growth.
3 ways culture guides modern marketing at Microsoft US
As marketing organizations, we are under enormous pressure.
Attentive to detail: practicing inclusive communication
Microsoft CEO Satya Nadella has frequently said that we need to change from a “know-it-all” company to a “learn-it-all” company.
Unlock the key to competing, connecting, and closing sales in today’s market
Learn why adopting a relationship sales strategy is critical to the short- and long-term success of your sales team.