Business
Microsoft 365 Copilot
Achieve more and grow your business with your AI assistant for work.
Microsoft 365 Copilot is available as an add-on to Microsoft 365. A qualifying Microsoft 365 subscription is required to purchase Copilot.
Overview
Transform the way you work with one AI solution
- Securely explore new ideas and problem solve across both web and work data with your new thought partner, Copilot Chat.
- Get highly-personalized, context-aware responses with an AI solution that uses your tenant’s Graph data, including third-party data, and draws on previous chats and custom instructions.
- Turn AI responses into editable, persistent, and shareable content using Copilot Pages, enabling dynamic collaboration between AI and your teammates.
- Get accurate, personalized, and context-aware results with AI-powered search that combines Copilot Chat’s natural language understanding with semantic indexing.
- Search across Microsoft 365, on-premises, and other line-of-business (LOB) applications and services using the extensive 100+ connectors ecosystem.
- Enable admins to curate answers that provide concise, authoritative results that are especially relevant to your organization.
- Use agents such as Researcher and Analyst that employ advanced reasoning or specialized agents like Facilitator for meeting management—all built by Microsoft.
- Browse the Agent Store to find agents—including those from Microsoft and trusted third parties—suited to your needs.
- Develop your own enterprise-grade, scalable, multi-channel agents with Copilot Studio, using natural language or pro-code tooling with the Microsoft 365 Agent SDK development framework.
- Centralize project-related content of various types in an intelligent workspace with targeted AI assistance.
- Stay up to date with your project’s progress by listening to AI-generated podcast-style summaries of your Copilot Notebooks’ content.
- Get intelligent suggestions of recommended content and updates to add to your source material—all automatically reflected in Copilot Notebooks.
- Design and edit a wide range of visual artifacts in a creative process grounded on Microsoft Graph and files uploaded by you.
- Choose from thousands of templates or create brand kits that include your company’s logos, color palettes, and fonts, ensuring brand consistency across all creative outputs.
- Fine tune your asset using built-in visual editing tools that make it easy to change text, add effects, and perform sophisticated adjustments.
- Maintain the integrity of your data. With Copilot's integration in Microsoft 365 apps and Teams,1 your data is protected by enterprise-grade security and compliance controls—no data duplication, just personalized, context-aware results.
- Benefit from the Microsoft Security Trust Boundary when using Copilot, ensuring compliance and protection across levels. Use SharePoint Advanced Management to manage access, control content lifecycle, and prevent oversharing across SharePoint and OneDrive, enhancing governance and security at scale.
- Be confident your data is encrypted at rest and in transit, isolated between tenants, and not used to train foundation models.
- Be protected by Microsoft 365 and the broader Microsoft Cloud ecosystem, which support: General Data Protection Regulation (GDPR), a comprehensive data protection law; International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) code of protection (ISO/IEC 27018); EU Data Boundary, a geographical boundary within which to store and process Customer Data and personal data; and Advanced Data Residency (ADR), which is expanded coverage of Microsoft 365 services and Customer Data.
- Use powerful controls to help manage AI sprawl within your company, helping ensure the right people have access to the right tools and are using them as intended.
- Use Copilot Analytics to understand Copilot and agent adoption trends across the company, then use your own business metrics to measure the ROI with out-of-the-box and custom reports.
FEATURES
Work seamlessly
Discover the Microsoft 365 Copilot capabilities that help increase productivity and value across your organization.
Work more productively
Enhance creativity and efficiency with AI assistance in even more Microsoft 365 applications.
Copilot in Word
Write, edit, and summarize your documents.
Copilot in PowerPoint
Transform your ideas into stunning presentations.
Copilot in Excel
Analyze and visualize data expertly.
ROI AND INSIGHTS
Copilot is transforming work
Productivity gains are real—Microsoft 365 Copilot empowers small and medium-sized business (SMB) teams with digital labor and AI-driven agility.
Empower every employee
Boost productivity levels and streamline processes with Copilot.
- Save time by effortlessly summarizing email threads and drafting personalized responses with Copilot.
- Craft standout client proposals and secure new business deals.
- Effortlessly create budgets, track expenses, and gain insights into financial performance.
- Simplify market strategy development with insightful summaries from internal and external sources.
- Capture your key messages and competitive positioning in campaign briefs.
- Plan, develop, and adapt content quickly based on customer feedback.
- Create high-quality, engaging content that captivates your audience.
- Draft comprehensive service guides and quickly resolve customer issues.
- Diagnose issues effectively with relevant data from internal and external sources.
- Efficiently resolve customer issues by referencing comprehensive internal documentation.
- Identify strong prospects by discovering and researching high-quality leads.
- Prepare talking points, take notes, and recap next steps for success with Copilot.
- Use Copilot to create presentations that resonate with each lead's unique needs.
- Quickly analyze employee feedback and brainstorm solutions for a more connected and motivated team.
- Effortlessly conduct market research and craft competitive job descriptions for your recruiting process.
- Develop comprehensive onboarding plans and materials for new team members.
- Easily draft and refine various HR policies with the latest best practices using Copilot.
Pricing
Microsoft 365 Copilot pricing
FEATURED NEWS
What's new and notable
Resources
Get started with Microsoft 365 Copilot
Overview and training
Introduction to Microsoft 365 Copilot
Explore this 30-minute course to get started with Copilot.
Role-based guidance
Empower your team with AI
Discover how generative AI is reshaping the way businesses operate with Microsoft 365 Copilot.
Support
Adoption kits, tools, and communities
Get an inside look at Microsoft 365 Copilot and explore resources that can help your employees realize what’s possible.
CUSTOMER STORIES
Hear from our customers
AGENTS
Tailor AI experiences to fit your business needs
Enhance Copilot with Microsoft-built agents or build your own standalone agents with Copilot Studio.
Microsoft 365 Copilot for Sales
Maximize seller effectiveness and close more deals.
Microsoft 365 Copilot for Service
Improve service experiences and boost representative productivity.
Microsoft 365 Copilot for Finance (Preview)
Optimize financial processes to reduce costs and accelerate growth.
Microsoft Copilot Studio
Create AI experiences for employees and customers across various channels, including websites and applications.
FAQ
Frequently asked questions
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To be eligible to use Copilot, customers must have a license for one or more of the following products:
Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business
Microsoft 365 Business Basic, Business Standard, or Business Premium
Microsoft 365 E3, E5, F1, or F3
Office 365 E1, E3, E5, or F3
Exchange Online Kiosk Plan 1 or Plan 2
OneDrive for Business Plan 1 or Plan 2
SharePoint Online Plan 1 or Plan 2
Teams Essentials or Teams Enterprise
A version of these plans that doesn’t include Teams
US Government GCC customers must have a license for one of the following:
Microsoft 365 F1, F3, G3, or G5
Office 365 F3, G1, G3, or G5
Features available in Microsoft 365 Copilot GCC are listed on the Microsoft 365 Copilot Service Description. Upcoming features will be posted on the Microsoft 365 Roadmap (filter by cloud environment GCC). Microsoft 365 Copilot is not currently available for GCC-High, DoD, or non-US government clouds.
Education customers must have a license for one of the following:
Microsoft 365 A1, A3, or A5 for faculty
Office 365 A1, A3, or A5 for faculty or higher education students aged 18+.
Education customers can purchase through their resellers or the Cloud Solution Provider (CSP) program.
Consumers are not currently eligible to purchase Microsoft 365 Copilot. -
Microsoft 365 Copilot includes access to Copilot Chat and works seamlessly with Word, PowerPoint, Excel, Outlook, Teams,1 Microsoft Loop, and other Microsoft 365 applications.
- Microsoft 365 Copilot Chat is a free AI-powered chat experience for Microsoft 365 for business customers. It includes the latest web information and language models, file uploads (limits apply), Copilot Pages, IT controls, and enterprise-grade privacy and security.
When you add a Microsoft 365 Copilot license, Copilot Chat transforms your work content on Microsoft Graph into a comprehensive database of information and insights, which integrates seamlessly with Microsoft 365 apps, and uses advanced measurement and management tools. Open Copilot Chat. - No, there is no trial available for Microsoft 365 Copilot.
You can try Microsoft 365 Copilot Chat, a free AI-powered chat experience for Microsoft 365 for business customers. Copilot Chat, powered by the latest large language models and the latest web information, enhances productivity, automates tasks, and transforms your uploaded files (limits apply) into a database of information and insights. Open Copilot Chat. -
If you’re an existing Microsoft business customer with a qualifying Microsoft 365 plan, you can add Copilot to your subscription from your Microsoft admin center account.
If you’re not an existing customer, you must first buy an eligible subscription. See plans and pricing.
If you have questions about purchasing Copilot or any other Microsoft 365 subscription, contact an AI expert.
- With enterprise data protection (EDP) in Copilot, prompts and responses stay within the Microsoft 365 service boundary and all associated data handling commitments apply, including support for General Data Protection Regulation (GDPR), International Organization for Standardization (ISO)/IEC 27018, and the Microsoft Data Protection Addendum (DPA). Prompts and responses are logged, subject to your data retention policies, and will be available for eDiscovery and other Microsoft Purview capabilities. The specific controls will vary depending on the underlying subscription plan. Prompts and responses continue to not be used to train the underlying large language models.
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Microsoft 365 Copilot enhances business processes by combining large language models (LLMs) with your work context. Key features include:
Microsoft Graph grounding and Microsoft Graph connectors: Adds context from emails, chats, documents, and meetings.
Enterprise Data Protection (EDP): Ensures data stays within Microsoft 365 boundaries, supporting GDPR and other standards.
Copilot Chat: Integrates web, work, and business data into a rich information database.
Copilot Pages: Organizes and shares content for easy collaboration and project tracking.
Copilot in the flow of your work: Available in Microsoft 365 apps like Word, Excel, PowerPoint, and Outlook.
Microsoft Teams collaboration: Streamlines meetings with real-time summaries and insights.
Pre-built agents: Connects to business applications, including SharePoint.
Copilot Studio: Enables users to create and customize workflow agents.
Copilot Control System: Provides IT with data protection and management controls, measurement, and reporting.
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Role-based agents enable customers to enhance Microsoft 365 Copilot by connecting it to new data sources and applications, which expands its functionality. Each of Microsoft 365 Copilot for Sales, Service, and Finance includes Microsoft 365 Copilot and a role-based agent for sales, service, or finance, respectively, to provide purpose-built insights and workflows.
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Copilot Studio is the comprehensive tool for building agents that use AI to automate and execute business processes, working alongside or on behalf of a person, team, or organization. Agents built in Copilot Studio can seamlessly integrate your data, take action, and be deployed across multiple channels—organizations pay only for usage. For those licensed for Microsoft 365 Copilot, use of agents published to Microsoft 365 Copilot is included in their license.
Get started
Add Copilot to your plan or buy Microsoft 365
Talk with a Microsoft sales specialist to add Copilot to your existing subscription or to buy a qualifying Microsoft 365 plan.
More to explore
Microsoft 365 Copilot for personal use
Get Copilot in Microsoft 365 applications for individuals with a Microsoft 365 Personal or Family subscription.
More to explore
Microsoft 365 Copilot for enterprise
Add Copilot to your existing Microsoft 365 for enterprise subscription.
More to explore
Microsoft 365 Copilot Chat
Experience secure, free AI chat powered by the latest large language models, with metered pricing for agents and robust IT control, including enterprise data protection and agent management.
- [1]Microsoft Teams license required.
- [2]“Work Trend Index Annual Report 2025: The Year the Frontier Firm Is Born." The Work Trend Index survey was conducted by an independent research firm, Edelman Data x Intelligence, among 31,000 full-time employed or self-employed knowledge workers across 31 markets. April 2025.
- [3]Assistive agents built on the Microsoft 365 Copilot agent platform deployed on Microsoft 365 surfaces.
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